A first step in developing a resilient business is to consider the skills and capabilities of your staff and your team. Capabilities include flexibility and a commitment to learning and skills development. A good security and data protection culture is important too. 

Good cyber security is much more than relying on technical solutions. There are a range of things you should make sure all of your employees do to build a secure culture, whether they consider themselves “tech savvy” or not.

Information is one of the key assets of your business, whether held on paper or electronically. It also includes Data Protection, which applies to everyone irrespective of company size. It includes staff and customer details, contract information and your business’s IP. 

Physical security is all about keeping your staff, your assets and your building safe. Additional security measures can be taken where the risk makes it appropriate to do so, and the money is available to implement the security.

Disruptions will happen. Minor disruption can be dealt with as part of the normal business work, but major incidents can turn into a crisis that threatens the business. Good resilience means planning for these crises, and having a structure in place so that everyone can respond effectively at short notice.